TERMS & CONDITIONS – RefereeSpray B.V. (The Company)

No changes or alterations to the wording or text of these terms and conditions shall be valid unless confirmed in writing by both Parties to the Agreement.

Prices: Unless stated that prices are fixed for a stated period of time, RefereeSpray B.V. reserve the right to change prices at anytime without prior notice. All prices are excluding VAT. Acceptance of an order via the online “checkout” system is not a guarantee of supply at stated prices however any variance in price will be advised to the Customer as soon as possible and before shipment of the Goods.

Credit: RefereeSpray B.V. will only agree to issue The Customer with credit subject to status & Trade References. Where Credit is offered, the goods remain the property of RefereeSpray B.V. until paid for in full.

Export terms: Our export terms are pro forma payment on all goods until all credit terms are established between us.

Payment: Payment(s) should be fullfilled in advance at all times. Clients must pay for the product on the first order by Pro Forma payment direct to its bank account free of any deductions the Nett Sales Value of the first Invoice including any agreed carriage charges if carriage applies.

Delivery terms: are either plus carriage costs (+15%) or for collection by client at their expense.

Returns: The Company will supply the Customer with products on the understanding that the Customer has determined from the information published on the website (RefereeSpray.com) and/or via correspondence that the products are suitable for their particular use to which they are to be applied. In the event of a product not meeting the Customer’s requirements, any remaining product must be returned to the Company in an unused and re-saleable condition within 10 days of delivery at the Customers expense. A returns delivery note (a copy of the delivery note endorsed with returns details will suffice) must be completed by the Customer and returned with the products to enable identification of the Goods and The Order.

Damaged or Missing Goods: The Customer must inform the Company within 3 working days of receipt of goods of any Damages or Shortages with as much evidence as possible (pictures/delivery note endorsed damaged etc). Damaged goods must be held by the Customer for a reasonable period (not less than 2 weeks) in order for the Company to inspect them if it so requires. In such circumstances, the Company will either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to the Customer the amount paid for the goods in question. Any credits and refunds will be made only after satisfactory evidence is received by the Company. Refunds will only be provided using the same payment card or payment method used to pay for the order initially. The Company reserves the right to refuse the Customer credits and refunds in the event of goods being returned to the Company in a used and/or un-saleable condition.

The Company shall have no liability to pay any money to the Customer by way of damages or compensation other than the cost price of the product. The Companies liability to the Customer shall not in any event include losses related to any other activity such as but not exclusively loss of profits or business interruption. No compensation shall be paid by The Company to The Customer for any other loss which is not a reasonably foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.

The Company reserves the right to charge a 20% handling fee for any returned goods as a consequence of the Customer deciding that the goods are unsuitable for any reason whatsoever.

RefereeSpray B.V. reserves the right to refuse any claims made after 3 working days. This does not affect the Customer’s statutory rights.

Online Product Images and Descriptions: Images on the site may differ slightly from the products supplied. In such an event, the product supplied by RefereeSpray B.V. will still be fit for the purpose of its intended use and as per the description. Visual images are for guidance only. Overseas Orders: RefereeSpray B.V. reserves the right to treat orders from Customers outside of the Netherlands on an individual basis. Error & Omissions Excepted

RefereeSpray B.V. sales representatives have no authority to make any representation or promise on the company’s behalf or to vary these terms & conditions. Any change to the Terms & Conditions can only be made by a Director of the business.


Refereespray may include materials from third parties. RefereeSpray BV may provide links to third-party websites as a convenience to you. You agree that RefereeSpray is not responsible for examining or evaluating the content or accuracy and RefereeSpray does not warrant and will not have any liability or responsibility for any third-party materials, or for any other materials, products, or services of third parties. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any other party and that RefereSpray is not in any way responsible for any such use by you.


RefereeSpray is operated by TotalSportSolutions from its offices in the Netherlands. You agree to comply with all local, state, federal, and national laws, statutes, ordinances, and regulations that apply to your use of RefereeSpray. All transactions on the TotalSportSolutions Services are governed by Dutch law, without giving effect to its conflict of law provisions. You expressly agree that exclusive jurisdiction for any claim or dispute with RefereeSpray or relating in any way to your use of the RefereeSpray resides in the courts in the Netherlands.


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